I was introduced to Bob's Automotive in 1993 by my then-girlfriend. I needed work done on my '89 Sunbird, and was leery of the work I'd had done by "name brand" auto stores prior to that. Over the next 20 years, Bob's Automotive proved themselves to be as reliable, dependable, and friendly as one could ever ask from an auto service. They kept my '95 Corolla in excellent condition until 2012 (when I was ready to upgrade to a new vehicle), and my '04 Corolla to this day. I lived within walking distance, but they always offered me a ride to or from their facility, especially in poor weather. They always gave my cars a once-over, whether they were in for an oil change or something more serious. If they found anything of any severity, Dan, the owner, would call and discuss it with me -- I never once showed up to a "surprise" bill -- and together we would determine whether or not I really needed it worked on right away or if it could wait. Many times Dan would tell me, "I think you can probably put it off until next time ..." and never once did this advice come back to haunt us. Likewise, during the handful of times where something was wrong that Bob's didn't have the proper equipment to handle (such as, I believe, flushing my air conditioner system? Something like that), Dan would recommend different mechanics in the area, and tell me what price I could likely expect to pay. He would then leave it up to me as to the final choice of where to take my vehicle, but his suggestions panned out every single time. When it finally came time for my family to move away earlier this year, we knew we would sorely miss living so close to a trustworthy mechanic. If it weren't so impracticable, we would be seriously tempted to continue using Bob's Automotive even from 20+ miles further away. If you live in or around the Garden Grove area, I strongly recommend Bob's Automotive. If you are a do-it-yourself mechanic, sure, I imagine you can find cheaper parts and take matters into your own hands. But if you are less comfortable with automotive maintenance, and yet want the ease-of-mind of a reliable service, you will have difficulty finding any place better than Bob's Automotive.